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PSS Creative Media · Website & inquiry privacy

Your details, treated with care.

The inquiry forms save your brief privately for Stephen and Veronica to review. Submitting does not book an appointment. Newsletter signup is a separate, optional choice.

What we collect and why

When you submit a brief, we store the contact information and project details you provide, including your goals, budget, timing, and any optional answers. Stephen and Veronica use those details to review studio and partnership inquiries and decide on appropriate next steps.

Where your brief goes

The website runs on Vercel, and inquiry records are stored in our Supabase project. Inquiry records are private and are not displayed on the public website. We also store a submission reference, submission time, and development environment to manage testing and retries.

When internal email notifications are enabled, a copy of the brief is sent through Resend to our designated PSS inboxes. On the live website, an acknowledgment may also be sent to the email address you provide. Preview submissions are marked as tests. We store email copies and their status with the inquiry to manage retries. Personal follow-up comes from Stephen or Veronica.

Preventing unwanted submissions

Our inquiry system uses temporary keyed hashes of the connection IP address and email address to limit repeated submissions. It does not store the raw IP address in the inquiry database. Hosting providers may process connection information in their service logs.

Newsletter preferences

The optional newsletter checkbox records your preference with the brief. It is unchecked by default. If you choose to join, we request a separate email confirmation before adding you to the newsletter. See our newsletter privacy page for details.

Newsletter privacy →

Website statistics

We use Vercel Web Analytics to understand visits to public pages, referring websites, approximate country locations, and selected actions such as resource downloads, partner or book link clicks, and completed inquiries. We do not send the contents of your inquiry, your email address, or newsletter confirmation and unsubscribe tokens to website analytics. We remove query parameters and fragments from the page URLs we send, and exclude the private Studio and team previews.

Vercel uses temporary visitor identifiers that expire after 24 hours. Our Studio displays aggregate reports and can save dated copies for reviewing site performance and sharing aggregate results with partners. We do not copy individual browsing events into the inquiry database. See Vercel’s description of Web Analytics data.

Questions or removal requests

To ask about your submission or request its correction or deletion, email stephen@pss.media or veronica@pss.media. Include your submission reference if you have it.